We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 3) Right click the Intel Dynamic and Perform Thermal Framework Generic Participant you can see here and choose Update driver. 2) Click to expand category Intel Dynamic and Perform Thermal Framework category. Here is how you can get in touch with phone support.ġ)Click on this link - 2)Select the product type.ģ)Enter the serial number of your device or select let HP detect your product option.ĥ)You should see the HP phone support number or Chat option listed. 1) On your keyboard, press Windows key and R at the same time, then type in devmgmt.msc and hit Enter. I would suggets you contact our phone support and check for the support option. We do not have the option to take the remote control and check. I understand that you are unable to install the Intel Dynamic Platform and Thermal Framework Driver.
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